ESQH Workshop "Accelerating Quality Improvement" Hannover 2005

ESQH Spring Workshop

Hannover, Germany

April 23rd 2005

 

Accelerating Quality Improvement (Programme)

 

Saturday April 23rd

Workshop Opening & Welcome: ESQH President

         

“We Have the Tools: Now What Do We Do With Them?”

Workshop Chair: Marius Buiting

 

Accelerating Best Practice: The Breakthrough Programme

Caroline van Weert, Dutch Institute for Healthcare Improvement CBO, Utrecht, NL.

Questions & Answers

 

Accelerating Error Reduction: Six Sigma

Mary Hickey, AMNCH Hospital, Dublin, Ireland.

Questions & Answers

 

Accelerating Learning & Sharing: SANA Kliniken

Heidemarie Haeske-Seeburg, SANA Kliniken, Munich, Germany.

Questions & Answers

 

Accelerating Learning from Industry

TQM in a Philips Medical Systems Business Unit.

Thomas Kroeger, Philips Medical, Hamburg, Germany.

Questions & Answers

 

 “We Have the Tools: Now What Do We Do With Them?”

Panel Discussion

 

Accelerating Communicating: The ESQH Website

Antwan Reijnen, CBO & Noel Harrington, ESQH

 

Workgroups

1. Breakthrough          3. Six Sigma

2. SANA Kliniken      4. Total Quality Management

 

 “Bringing It All Back Home”

 

Panel Discussion